Cookie Policy

Last updated: May 12, 2026

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They contain information about your browsing activity and preferences. Cookies allow websites to remember your settings and improve your user experience.

How Immaculate.Care Uses Cookies

Immaculate.Care uses cookies for the following purposes:

  • Authentication: To keep you logged in securely
  • Session Management: To maintain your session across pages
  • Security: To detect and prevent fraudulent activity
  • Preferences: To remember your language, theme, and accessibility settings
  • Analytics: To understand how users interact with the platform (Google Analytics)
  • Performance: To improve site speed and functionality
  • Error Tracking: To identify and fix technical issues

Types of Cookies We Use

Essential Cookies

Required for the platform to function. These cannot be disabled:

  • Session tokens for authentication
  • CSRF protection tokens
  • Security and compliance tokens

Functional Cookies

Allow us to remember your preferences and settings:

  • Language preference
  • Theme selection (light/dark mode)
  • Accessibility settings
  • UI state and layout preferences

Analytical Cookies

Help us understand how you use Immaculate.Care:

  • Google Analytics (_ga, _gid, _gat)
  • Page views and navigation patterns
  • Feature usage statistics
  • Performance metrics

Security Cookies

Protect your account and data:

  • Multi-factor authentication tokens
  • Fraud detection signals
  • Rate limiting and abuse prevention

Cookie Retention

Cookies are retained for different periods depending on their purpose:

  • Session Cookies: Deleted when you log out or close your browser
  • Persistent Cookies: Retained for up to 365 days (unless you clear them)
  • Analytics Cookies: Retained for 26 months per Google Analytics default
  • Security Cookies: Retained as long as needed for security purposes

Third-Party Cookies

Immaculate.Care uses cookies from the following third parties:

These third parties have their own cookie policies and practices. We are not responsible for their use of cookies.

Your Cookie Choices

You have the right to control cookies on your device:

Browser Settings

Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can manage cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Privacy, search, and services → Cookies and other site data

Important Note

⚠️ Disabling essential cookies may prevent Immaculate.Care from functioning properly. You may not be able to log in, maintain your session, or access certain features if you disable essential cookies.

Opt-Out of Analytics

You can opt out of Google Analytics tracking by:

  • Installing the Google Analytics Opt-Out Browser Add-on
  • Setting a "Do Not Track" preference in your browser
  • Disabling Google Analytics cookies in your browser settings

Protected Health Information (PHI)

Important: Immaculate.Care does NOT store Protected Health Information in cookies. Cookies contain only authentication tokens and user preferences. All patient data is encrypted and stored on secure servers, not in cookies.

GDPR & Data Privacy Compliance

For users in the EU and other jurisdictions with cookie consent requirements:

  • Essential cookies are set without consent (necessary for service)
  • All other cookies require your explicit opt-in consent
  • You can withdraw consent at any time
  • Your preferences are saved for 12 months

Changes to This Policy

Immaculate.Care may update this Cookie Policy periodically. We will notify you of significant changes via email or by posting the updated policy on our website. Your continued use of Immaculate.Care after changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Privacy & Compliance
Email: richy@immaculate.care
Phone: 1-800-CARE-NOW
Response time: Within 5 business days